About Us

Aussie Shoes is a small, customer-focused footwear store based in Sydney, Australia.
We keep things simple: clean designs, clear information, and customer support that actually helps.
Our goal is to make everyday footwear comfortable, practical and reliable — without unnecessary fuss.

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What We Offer

✔ Versatile everyday styles

Neutral colours and classic designs that fit seamlessly into workdays and weekends.

✔ Clear, helpful sizing

Every product page includes straightforward sizing guidance to help you choose the right fit from the start.

✔ Practical materials & care

We select materials that are easy to wear and easy to maintain. Simple care tips are included so your shoes last longer.

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Shipping & Tracking

We ship within Australia only.
Processing times and estimated delivery windows are shown at checkout and on our Shipping Information page.

Once your order ships, you’ll automatically receive an email with a tracking link so you can follow your parcel all the way to your door.

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Returns Made Simple

If something isn’t right, you can request a return within our policy window.
Items must be unworn, unused, and in their original packaging.

Just contact us and we’ll guide you step-by-step through the process.
Full details are available on our Returns & Refunds Policy page.

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Need a Hand?

Our team is available during Australian business hours to help with sizing questions, order details, or delivery updates.
We aim to reply within one business day.

Address: 50 Stanley Street, Darlinghurst NSW 2010, Australia
Phone: +61 2 8354 4400
Email: support@aussieshoes.com
Hours: Mon–Fri, 9:00–17:00 AEST/AEDT